Guide to Cross Currency and Partial Releases
If the payment that counts toward your order is less than the order amount, the escrow releases USDC in proportion instead of failing the order. You never receive more than the order amount, even if you overpay.
Wrong amount
- You create an order of $10 for 10 USDC.
- You send $9, which is 90% of the order.
- You receive 10 USDC × 90% = 9 USDC.
Wrong currency
On Revolut and PayPal, a payment in another currency is converted to the order's currency at the current exchange rate, minus 3%.
On Wise, what counts depends on the currency the seller received:
| What happened on Wise | What counts toward the order |
|---|---|
| The seller received the order's currency, for example because you paid from another Wise balance | The amount the seller received, with no deduction |
| You sent the order's currency, but the seller received another currency | The amount you sent, minus 3% |
| Neither currency is the order's, for example GBP sent and received on a USD order | The amount the seller received, converted at the current exchange rate, minus 3% |
Example:
- You create an order of €10 for 11.6 USDC.
- You pay with Wise and the seller receives $10 instead of €10.
- $10 converts to about €9.25, and the 3% deduction leaves about €8.97.
- €8.97 is 89.7% of €10, so you receive about 11.6 × 89.7% = 10.41 USDC.
Purchase payments
PayPal Goods and Services payments and Venmo payments marked as purchases count 10% less. Pay friends and family where the platform allows it.
If your payment can't be verified at all, see Handling Verification Issues.